Shipping And Returns

Ark Naturals Shipping & Return Policies



All products are shipped via US Priority Mail or UPS Ground unless different service( additional charge is added)  is specifically requested at the time of purchase.

No international shipping.


Return Policy

All products can be returned to original point of purchase:  retail store, catalog, online retailer


Be aware that most retailers require receipt and/or proof of purchase for product to be eligible for return.


*Please be aware, store refund policies may vary by store. Not all return policies are the same.


Ark Naturals cannot be responsible for retailer’s return policies.



Ark Naturals Return Policy

Via Ark web site or telephone orders


All returns must be within 30 days of invoice date. Thereafter, all sales are final.

Proof of purchase is required.


We cannot accept used or expired product.

We ask that products be in same condition you received it.


All returns subject to Return Authorization.  Please contact us at 1-800-926-5100 and we’ll be happy to provide you with authorization and instructions on how to return your product.


Shipping charges are non-refundable. Refund will be given for the value of the product in the original form of tender.


Returns with return authorization require product to be sent back to:

                Ark Naturals Products for Pets

                Attn: Product Returns

                6166 Taylor Road Suite 103

                Naples Florida 34109


Return postage is the responsibility of customer.

Full postage must be prepaid; postage collect packages will be denied.