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Ark Naturals Shipping & Return Policies
All products are shipped via US Priority Mail or UPS Ground unless different service( additional charge is added) is specifically requested at the time of purchase.
No international shipping.
All products can be returned to original point of purchase: retail store, catalog, online retailer
Be aware that most retailers require receipt and/or proof of purchase for product to be eligible for return.
*Please be aware, store refund policies may vary by store. Not all return policies are the same.
Ark Naturals cannot be responsible for retailer’s return policies.
Ark Naturals Return Policy
Via Ark web site or telephone orders
All returns must be within 30 days of invoice date. Thereafter, all sales are final.
Proof of purchase is required.
We cannot accept used or expired product.
We ask that products be in same condition you received it.
All returns subject to Return Authorization. Please contact us at 1-800-926-5100 and we’ll be happy to provide you with authorization and instructions on how to return your product.
Shipping charges are non-refundable. Refund will be given for the value of the product in the original form of tender.
Returns with return authorization require product to be sent back to:
Ark Naturals Products for Pets
Attn: Product Returns
6166 Taylor Road Suite 103
Naples Florida 34109
Return postage is the responsibility of customer.
Full postage must be prepaid; postage collect packages will be denied.